Terms and Conditions

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE.

The following terms and conditions govern the sale of products by PC Canada Inc. By submitting your online order to PC Canada, you have indicated your acceptance to be bound by these terms and conditions of sale. At PC Canada 's sole discretion, these terms and conditions may be changed without prior notice at any time before PC Canada accepts your order.

PAYMENT TERMS

Payment is due by credit card, InteracOnline® or any other future payment methods as listed on our checkout page. Once an order is placed by credit card, the credit card account will be verified at the time the order is placed. Should a credit card be declined, so will the order. No C.O.D. orders are accepted. Orders are processed upon receipt.

DISCLAINMER OF WARRANTY

When products are shipped to you, their limited warranties applicable to products are in effect and are included with the shipment. Certain products may have additional warranties provided by the original manufacturer but not by PC Canada.

PAYMENT, SHIPPING AND HANDLING CHARGES AND TAXES

You are responsible for any taxes or tariffs associated with your purchase.

PRICES

Prices shown on the PC Canada's site do not include shipping and handling or applicable taxes unless otherwise stated. All prices are in Canadian dollars. The price charged for an order will be the price in effect at the time the order is made. Nonetheless, if the price drops before shipment and you notify PC Canada of the lower price before the product is shipped, in which case (and in that case only) the price charged will be the lower price.

SHIPPING AND RISKS DURING SHIPPING

When products are shipped to you by common carrier, PC Canada's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of liability provided by the common carrier's terms and conditions of carriage. You may wish to direct PC Canada to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the appropriate requests when placing your order with PC Canada.

LIMITED WARRANTY AND RETURNS

All items are covered by their own manufacturer warranty. PC Canada is a Canadian-based broker of computer, computer-related and consumer electronic equipment. PC Canada purchases the products on your behalf from the Canadian distributor or vendor for fast delivery to the end-user. For this reason, all requests for returns or exchanges must be approved by the distributor or vendor of the product this process can take from 3-5 business days. Restocking Fees of 25% will be charged on orders that are cancelled before the estimated shipping or availability date as posted on this website. The majority of products offered for sale on PC Canada's website are not returnable or exchangeable for reasons of Customer Dissatisfaction or because they were Ordered In Error unless the return or exchange is authorized by the Manufacturer of the product and the Canadian Distributor agrees to accept the return or exchange. In all cases a restocking fee will apply. Please carefully choose the products you are ordering. We offer direct links to manufacturers websites allowing our customers to properly research their purchase before placing an order. Manufacturers Warranty Only applies to all items. Eligible returns and exchanges will only be considered within 7 days from the original invoice date. No warranty for physical damage, software or virus. All goods remain the property of PC Canada until paid in full. In no event shall the seller be liable for indirect, special or consequential damages such as loss of profit or business opportunities, and in no event shall seller's liability exceed the purchase price of the product(s). All requests for returns or exchanges must be initiated online at the following website link: https://www.pccanada.com/shop/rma.asp. Failure to do so will result in refunds either not being issued at all or a 5%-25% restocking fee. The Buyer shall bear all responsibility for shipping charges and risk of loss or damage during transit to the manufacturer's service center. Products which have been subjected to abuse, misuse, alteration, neglect or unauthorized repair or installation, as determined solely by PC Canada, are not covered by this warranty. Any alterations, addition, improvements or attachments to the product(s) not authorized in writing by the PC Canada shall be deemed to be a waiver of this warranty by Buyer and shall render this warranty null and void. THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED. PC CANADA MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR OG MERCHANTABILITY. IN NO EVENT SHALL PC CANADA BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS LOSS OF PROFITS OR BUSINESS OPPORTUNITIES, AND IN NO EVENT SHALL PC Canada LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT(S).

MERCHANDISE RETURN PROCEDURE

A. To obtain a 'Return Merchandise Authorization' (RMA) Number, Buyer must: 1. Complete the Online Return Form located here: https://www.pccanada.com/shop/rma.asp 2. Provide the invoice number, date of purchase, serial number of items to be returned, and reason for return. RMA numbers are valid for 7 days from date of issuance. B. Packing and Shipping 1. Attaching a copy of the original invoice and test report of each item to be returned, if possible. 2. Pack items in original shipping containers with all accessories, including manuals, cables, diskettes, etc. 3. Mark the RMA number clearly on the outside of each container. 4. Ship to address provided by PC Canada, freight prepaid and insured. C. Replacement or repair will be made when merchandise is received by PC Canada. No advance replacement is available.

TECHNICAL SUPPORT

PC Canada does not provide technical support for any products. Some products may have support available by the manufacturer.

LIMITATION OF LIABILITY

Under no circumstances, including, but not limited to, negligence, shall PC Canada be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this website, even if PC Canada or a PC Canada authorized representative has been advised of the possibility of such damages. If your use of materials from this website results in the need for servicing, repair or correction of equipment of data, you assume any cost thereof. Some provinces do not allow the exclusion or limitation of incidental or consequential damages or the exclusion of liability in certain circumstances, so the above limitation or exclusion may not apply to you. The maximum liability to you for products purchased from PC Canada shall be limited to the purchase price you have paid for the products. Also, PC Canada will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. This applies to all situations however caused, whether for breach of warranty, contract, tort (including negligence), and strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law.

TITLE

Title to hardware products and to the media in which software products are embodied passes to you upon shipment by PC Canada. Title to software remains with the licensor of the software.

INTERPRETATION

These terms and conditions shall be interpreted under and governed by the federal laws of Canada, without giving effect to conflicts of law rules. Headings used in these Terms and Conditions are for convenience of reference only and are not intended to be part of, or to affect the meaning or interpretation of, these Terms and Conditions.

NO MODIFICATION

Any additional or altered terms attached or adhering to an order shall be null and void and without effect, unless agreed to in writing by PC Canada. These terms and conditions may not be modified, altered or amended without the written agreement of PC Canada.

SEVERABILITY

If any provision of these terms and conditions is held to be illegal, invalid or unenforceable, in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired. The terms and conditions stated herein are declared to be Severable.

GENERAL

You may not assign this agreement without PC Canada 's prior written consent. PC Canada is the intended beneficiaries of this agreement. If there is any inconsistency between this agreement and other agreement included with or relating to products purchased from PC Canada, this agreement shall take precedence.

TERMS AND CONDITIONS OF USE

The following are terms of a legal agreement between you and PC Canada Inc. (PC Canada). By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this website. This website is controlled and operated by PC Canada from its offices within Canada. PC Canada makes no representation that materials in the website are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this website and the materials contained herein is governed by the laws of the province of Ontario and the laws of Canada applicable therein.

MISPRINTS AND ERRORS ON OUR WEBSITE

We endeavour to provide current and accurate information on our website. Nevertheless, errors and misprints may occur. Accordingly, we reserve the right to reject, correct, cancel or terminate any order for goods or services for which the price was incorrectly displayed or where we otherwise displayed erroneous or inaccurate information. PC Canada reserves this right at any stage of the online ordering processing, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your order is cancelled and your credit card has already been charged, we will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. To provide you with a credit, where applicable, is our only obligation to you. PC Canada is not obligated to sell products or services based on errors or misprints on our website.

DISCLAIMER OF WARRANTY

The materials on this website are provided "as is" without warranties or conditions of any kind either express or implied. To the fullest extent possible pursuant to the applicable law, PC Canada disclaims all warranties or conditions, expressed or implied, including, but not limited to, implied warranties or conditions of merchantability and, fitness for a particular purpose, non-infringement or other violation of rights. PC Canada does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the materials on this website or any websites linked to this website.

OUR TRANSMISSIONS

Any material, information or idea you transmit to or post on this website by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by PC Canada or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to PC Canada will be handled in accordance with PC Canada privacy statement. You are prohibited from posting or transmitting to or from this website any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

TERMS OF USE REVISIONS

PC Canada may at any time revise these Terms of Use by updating this posting. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.